The NetSuite software suite is one single software system for wholesalers and distributors in which ERP, CRM and e-commerce are included. NetSuite helps thousands of companies transform their companies and take them to a higher level with software. NetSuite allows wholesalers to run their company from one platform, while simultaneously reducing the IT costs and having real-time IT insight into all company data. The software system is Cloud-based, which means that all users have access to all data and information from anywhere and at any time. Contemporary customers do not only want fast delivery, but also want to purchase products at their convenience. NetSuite addresses this need by combining ERP, CRM and e-commerce in one single platform – a must to meet all customer demands. Wholesalers and distributors who have connected all components – from supply chain to inventory and CRM – are one step ahead. The NetSuite software suite lets your company takes this step.
You no longer need a variety of applications, but can store all your data in one adjustable system that can be accessed from anywhere and at any time.
Do more with your existing resources. NetSuite coordinates supply and demand, which allows you to maximise your profits and customer loyalty. All data from the entire organisation are collected in one place, granting the employees they need.
Every interaction is placed in one searchable system – from marketing to sales and from service to support.
Expand your customers range through accessibility online, by phone and in person.
Involve your customers through various channels by accepting orders online, by phone or through direct sales. Manage your full B2B and B2C process in NetSuite. From order to shipment and invoicing.
Streamline your purchasing processes. Use approval workflows on your transaction. Work with multiple suppliers per item and allocate their unique item codes and pricing. Manage purchase contracts and make it easier for your employees to create the right purchase orders.
Streamline your inventory management and improve your warehouse processes. NetSuite Advance Inventory features ensure that you always have the right stock levels. Work with serial numbers or LOT registrations. Manage multiple inventory locations across the world - each with their own settings and preferences.
Deliver on time, always. Exceed the expectations of your customers while at the same time minimising the shipping costs. Print shipping labels straight from NetSuite through a host of integrated carriers or integrate your external warehouse to the system.
Reach new markets through campaign management, marketing automation and detailed customer analytics.
All your financial processes in one integrated database. NetSuite is a global leader for online financial software. From automated journal entries to real-time intercompany management. NetSuite has the right financial tools for every company.
CRM and ERP in one solution. Capture every contact moment with your customers and prospects in the system. Be on top of your sales forecast and automate your commission schemes. Use the workflow manager to automate all your specific sales processes.
Make it easy for your customer. Let them order with you in the most convenient way using the integrated e-commerce solution from NetSuite or integrate your existing webshop with the system.
“We want to make the world just a little bit better with a nice group of people.” Says Roel van den Berg, Founder and CEO at Autarco, international supplier of solar power systems for companies and individuals. Autarco offers a total solution for solar power under one brand. Which is unique, as the market purely consists of component manufacturers.
Autarco has naturally plenty of energy. From the start of the company, the focus was on the business, and it really took off in 2012. Customers call non-stop. Which is great, but Van den Berg also notices that he has insufficient insight in his primary processes. Dangerous for a young company that has to make efforts to gain the trust of customers who have been doing business with their competitors for years. “Our products from the plant in China were good, and our Unique Selling Position was clear, but when you fail to meet your promises, you immediately lose their trust.” It is also hard to approach investors when you lack insight into your own stock position. Autarco was still using Excel sheets at that point, which clearly needed to change. Van den Berg looked at ERP systems, and was referred to NetSuite by a colleague in China. He wanted to work from the Cloud, and therefore preferred a Cloud-based ERP system. Colleagues in Eindhoven, London and China also needed to use it, and he did not want to depend on a server in Eindhoven. The fact that NetSuite is web-based was also an advantage, as the own IT platform could be connected to it.
Van den Berg found Fast Four through Google. There was an immediate connection between him and Hylke Sluis, the Fast Four CEO. “The sense of ‘we're both entrepreneurs', not being difficult, and the fresh, innovative approach immediately appealed to me,” says Van den Berg. Fast Four had a great number of ideas for simple solutions that work worldwide and can also be used on mobile phones. Van den Berg: “It was a very different feeling from the traditional, stuffy ERP suppliers.” The Fast Four team visited Autarco for a day for the intake. Fast Four quickly learned what Autarco does, and how they do it, in detail. The installation of the system was completed within one month. The primary processes at Autarco are now transparent. Van den Berg: “We can now control them, and have an overview. This gives peace of mind.” And not just that, as NetSuite allowed Autarco to achieve significant growth. We first worked with just the two of us, but we now have 18 employees in the Netherlands, and 15 around the world. “Our turnover has grown 300%, and NetSuite has proven to be a very important factor.” Van den Berg is very enthusiastic about NetSuite and Fast Four: “I am extremely satisfied with it, and I would recommend it to anyone.”