Application Specialist

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Vacature - Application Specialist

Fast Four is growing! In our young, fun and international team we are looking for somebody that will make software implementation a smooth journey for our customers.

The role

You are the backbone in the delivery of our application Scan & Capture. After the customer signs up, you configure their application. You train customers in using the product, with help of senior consultants. You answer day-to-day questions from customers. When you have identified a possible improvement with a customer, you feed that back to the Product Owner and development team.

You assist partners (that resell the application) in configuring demo accounts so partners can demo the solutions.

 

Main activities:

  • Configuring the application for new customers
  • Basic training on the solutions
  • Provide support and Q&A to end-users

 

The role will be based at our office on Schiphol Airport, less then 10 minutes walk from the train station. English language is required.

 

About the application: Scan & Capture

We have developed four add-ons to the NetSuite cloud ERP platform, used by 500 customers globally.

The two largest apps are Scan & Capture and Bank Reconciliation (automated entry of bank transactions). The position of Application Specialist is fully focused on Scan & Capture.

Scan & Capture uses OCR (Abbyy FlexiCapture) to convert PDF vendor bills into meaningful data. That data is used to automate entry of vendor bills. The app includes e-invoicing as well.

 

The ideal candidate

  • You have degree in MBO or HBO or similar
  • You are satisfied when the customer is satisfied
  • You are the type of person that will dig into a software problem and find a solution
  • You have a positive attitude. Our customers undergo large and complex change projects that can be stressful. You patiently listen to them and address their needs
  • You always find ways to make your life easier. By improving the way you do things or automating repetitive tasks.
  • You have some affinity with finance, as our software solutions are focuses on automating financial processes
  • You are available at least 32 hours per week
  • You currently live in the Netherlands or Belgium

 

 

About Fast Four

Fast Four started in 2012 to implement NetSuite (cloud-based ERP from Oracle) at dutch-headquartered companies. Since 1st January 2020 we started a team in Belgium with an office in Antwerp.

 

With the experience as implementation consultants, the company started to build add-ons to enhance NetSuite’s native functionality. Currently Fast Four manages four apps, all developed and enhanced based on customer request.

 

While we are fully focused on NetSuite, we do have two main activities: implementing full ERP systems (large complex projects) and develop/implement apps. This vacancy is fully focused on apps, and more specifically on Scan & Capture.

 

Fast Four has a team of 30+ resources and continues to grow. Your future colleagues are functional consultants, sales representatives and developers. We have implemented NetSuite at over 60 customers and our add-ons are used by over 500 customers globally.

Evert van de Beekstraat 1

1118CL Schiphol

Tel.: 0202610122

 

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Fast Four